Welcome to TeraStay (“we”, “our”, or “us”). Your privacy matters to us. This Privacy & Cookie Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.beta.terastay.com, make a booking, or interact with our digital platforms.
When you book a stay or register on our website, we may collect:
Automatically collected information includes:
If you book through an OTA (e.g., Booking.com, Airbnb) or use third-party services (e.g., payment gateways, channel managers), we may receive limited data necessary to process your reservation.
Your data helps us to:
We may share information with:
Property Owners & Partners to manage your booking and stay experience
Service Providers such as payment processors, IT infrastructure, and customer-support vendors
Legal Authorities if required to comply with applicable laws or protect our rights
All third-party partners are bound by strict confidentiality and data-protection agreements.
We retain your data only for as long as necessary to fulfill the purposes outlined in this policy. We use advanced encryption, secure servers, and access-control protocols to protect your data from unauthorized access, alteration, or disclosure.
You have the right to:
Cookies help us enhance user experience and analyze website performance.
You can manage or disable cookies through your browser settings. Note that disabling cookies may affect certain site functionalities.
Our website may contain links to other websites or partner platforms. TeraStay is not responsible for their privacy practices, and we encourage you to review their policies separately.
We may update this policy periodically to reflect changes in our practices or legal requirements. The revised version will be posted with an updated “Last Updated” date.
If you have questions, concerns, or complaints about our Privacy & Cookie Policy, please contact:
📧book@terastay.com
🌐 www.terastay.com
